Incident management is the process used by development and IT Operations teams to respond to an unplanned event or service interruption and restore the service to its operational state. Incidents are events of any kind that disrupt or reduce the quality of service (or threaten to do so).
SCR Soft is a different kind of offshore outsourcing company. We bring you the best of both worlds: the savings and superior quality of offshore development, and the immediacy and trust of a local company.
