Customer Complaint Management (CCM) Software

A systematic approach towards customer complaint management also generates ideas for product enhancements and new products ensuring ongoing success. Moreover, companies those adopting standards such as ISO 9000 and ISO IATF 16949 comply with well-defined guidelines on recording complaints, responding to them, and resolving them.


Tracking customer
issue and process in
Complete visibility into
the customer issues
and complaints
Systematic decision-
making and timely
Ensure compliance to
industry standards.

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