Cost Of quality (COQ) Software

Cost of quality (COQ) is a methodology that allows to determine the extent to which its resources are used for activities that prevent poor quality, that appraise the quality of the organization’s products or services, and that result from internal and external failures. Having such information allows to determine the potential savings to be gained by implementing process improvements.


Cost of poor quality
Prevention cost
Appraisal cost
Internal failure
External failure

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